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SERVPRO: Orinda's Trusted Cleaning Service

10/1/2021 (Permalink)

Cleaning and Sanitizing Trust SERVPRO for your Proactive Cleaning.

SERVPRO is Here to Help in Your Time of Need

SERVPRO of Lafayette/Moraga/Orinda has years of experience and expertise in cleanup and restoration to help your business achieve the highest standard of clean. Additionally, we are locally owned and operated, making us uniquely qualified to assist in our community.

Specialized Training

Businesses are prioritizing health and safety during this worldwide coronavirus pandemic. Our customers are aware of the dangers, which is why they have entrusted SERVPRO with their proactive cleaning. We are prepared to clean and disinfect your business under the Centers for Disease Control and Prevention guidelines. We've dealt with biological contamination for years, and we'll go above and beyond the standard janitorial staff.

The CDC recommends cleaning high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC guidelines include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant that works against similar pathogens to the coronavirus. In addition, EPA-approved emerging pathogen claims can be found in several SERVPRO products. SERVPRO of Lafayette/Moraga/Orinda is highly trained and experienced in deep cleaning and sanitizing pathogens, always adhering to the CDC and local authorities. We will ensure that your business achieves the cleanliness it deserves by developing and creating our patented cleaning product. SERVPROXIDE, a hospital-grade disinfectant that has demonstrated effectiveness against viruses like SARS-CoV-2 on hand, non-porous surfaces. We also ensure that we are taking the utmost care while disinfecting and allowing your business to return to a sense of normalcy. 

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today - SERVPRO of Lafayette/Moraga/Orinda, (925) 299-1323. We are on call 24-hours a day and ready to respond. 

Bathrooms are a Typical Source of Water Damage in Lafayette Homes

9/1/2021 (Permalink)

Bathroom Flooding The water damage to this bathroom in Marin County caused significant flooding, requiring extensive cleanup services.

Bathroom Water Damage in Your Lafayette Home

Water damage knows no bounds and can occur at any time and in any location. There are, however, a few rooms in the house that are more vulnerable to water damage than others. Take, for example, the bathroom. Three areas of the bathroom are particularly prone to water damage. 

1. Bathroom sinks

2. The bathtub

3. The toilet

Leak Under the Sink

When you discover a pool of water on the bathroom floor beside or inside the cabinet, you are witnessing the dreaded situation you may have scoured the internet for: "leaking pipe under bathroom sink." Finding out where the leak is coming from is essential for fixing a leak under the bathroom sink. You can fix or replace the defective part once you know where the leak is coming from. A clogged drainpipe, a loose pipe connection, or a leaking sink drain are the most common causes. So, if you notice a problem under your sink, act quickly to repair the leak and dry the damaged area.

Trouble in the Tub

Another common area in the bathroom where water damage can be seen is around the tub and the shower. If water can escape the tub's constraints, it could be due to one of the following issues:

1. Burst Pipes

Burst pipes are one of the most common causes of water damage in bathrooms. Unregulated water pressure, temperature variations, or the overall deterioration of old pipes can all cause this. In addition, in the winter, uninsulated pipes can potentially freeze, causing pipes to burst. 

2. Leaking Pipes

There are various aspects of a shower enclosure or bath that could be leaking, and you should inspect them. Caulking around the edges, just like your sinks and toilets, will keep water from seeping into the walls, behind shower enclosures, and beneath your tub. You may already have water seeping in where it doesn't belong if it shows signs of wear, cracking, discoloration, degradation, pealing, or missing entirely. Water damage behind the walls of your shower or tub may cause major issues in the future, or it may be growing mold without your knowledge.

3. Sewage Backup

Due to heavy rainfall or other storms, sewer systems are sometimes unable to handle the volume. Issues with main sewer lines might also prevent them from carrying wastewater away. When the main sewage line clogs, water and sewage will back up your pipes and enter your home through the lowest point, usually the shower drain. This is a highly serious condition that water damage experts should treat to decrease the risk of health hazards.

Toilet Overflow

Your toilet and sewage system are both straightforward systems that remove sewage from your home using gravitational forces. However, water damage is not far behind when something hinders this system from working as it should. For example, clogs in drain lines or the central sewage system might stop waste from leaving the house and cause the toilet to overflow. Black water is the term for this overflow. When dealing with a toilet overflow, keep your distance and contact a professional water damage restoration company like SERVPRO of Lafayette/Moraga/Orinda. This type of water frequently includes Black Water, the most dangerous kind of water damage because it has encountered feces, a breeding ground for toxic germs and disease-causing pathogens.

Time to Spot a Potential Water Leak

A bathroom water leak is never a good thing. Unfortunately, homeowners squander tens of thousands of gallons of water each year. Bills and stress levels climb as water seeps out of the pipes and into your home. Water damage is usually proportionate to the amount of time it goes unchecked. As a result, the key to avoiding unnecessary damage is to recognize the issue before it has a chance to escalate.

Trust SERVPRO of Lafayette/Moraga/Orinda for Your Restoration Needs

SERVPRO of Lafayette/Moraga/Orinda is a professional water damage restoration company with the skills and resources to restore your home to its pre-damage condition. Our staff responds quickly to assess the damage, develop a customized restoration plan, and get to work. Our goal is to make water damage from a bathroom leak "Like it never even happened."

  • We Handle the Insurance Process for You!
  • Free Damage Estimates
  • 24/7 Emergency Services

Call SERVPRO of Lafayette/Moraga/Orinda for Immediate Assistance - (925) 299-1323

Pet Fire Safety Tips That Could Paws-Sibly Save Lives

8/5/2021 (Permalink)

Pet Fire Safety Tips

We all adore our pets, and the last thing we want to think about is one of them being injured in a fire. Making pets a part of your family entails more than just providing them with a warm bed and plenty of tasty food. It also entails doing all possible to make your home fire-safe for your pet. Making sure your smoke detectors and fire extinguishers are in good working order is essential for protecting your family ad your pets. If you must escape in the event of a disaster, the most critical thing you can do to safeguard your pets is to evacuate them as well. Here are a few things to consider to help avoid fires and increase the odds of firefighters rescuing your pets in the event of a fire.

Put pets near entrances when away from home.

When you’re not at home, keep your pets near the front door. Keep leashes and collars on your pets in case firefighters need to rescue them. Keep pets in places or rooms near entrances where firefighters may easily find them, especially if visibility is poor due to smoke.

Secure small and young pets.

When you’re not at home, keep your pups contained, preferably in crates or behind baby gates in secure settings, away from potential fire-starting materials.

Use Monitored Smoke Detectors.

Install smoke detectors linked to emergency response services so that, even if your pets are home alone, help can be signaled and dispatched in the event of a fire.

Be aware of where your pets are most likely to hide.

Knowing where they’re more likely to hide or sleep can help you locate your pet quickly and safely in the event of an emergency. Ensure you know where they might hide inside the house, such as beneath a couch or in a specific closet.

Keep tags and microchips up to date.

Collars, for example, are very beneficial in extreme situations. If all you can do to keep safe in an emergency is open the door and let your pet run out to safety, a tag on your collar is better than nothing. It’s also good to have your pet microchipped and make sure the chip and tag are updated with current contact information.

Prepare an emergency kit.

If you need to leave right away, an emergency kit can guarantee you have everything you need. Food, amenities such as plastic bags or kitty litter, medical paperwork, and comfort items such as blankets or toys are all included in a basic pet safety kit. You’ll need a leash or a pet carrier as well. Make sure everyone in your household knows where the kit is by placing it near the main exit.

Put up a window decal with a pet alert.

If you are not at home when a fire starts, emergency personnel may not be aware that pets in the building need to be saved. A pet alert window decal, which is a card inside a clear sticky window that you can place on your door, can address this problem. In addition, you can write down how many pets you have on the card so that emergency services are aware of them in the event of a fire at your home.  

Make a pet fire safety evacuation plan.

All pet parents should have an emergency plan in place and practice escape routes with their dogs. Include all family members in this plan and understand what steps to take and where to go. Preparing for pet safety ahead of time can significantly reduce your risk.

In an emergency, the most important thing is that everyone in your family, including your pets, is safe. So, make every effort and plan ahead of time to be confident that you have all your bases covered. SERVPRO of Lafayette/Moraga/Orinda specializes in fire damage restoration and is available 24 hours a day, 7 days a week. Their professionals are qualified and experienced in restoring your home or property to its former glory. Contact the experts at SERVPRO after a disaster even, and we’ll be here to help.  

Water Damage in Your Orinda Home? Here's What to Do

8/5/2021 (Permalink)

Water Damage in Your Orinda Home? Here’s What to Do

Has water damage impacted your life? One of the most typical homeowner’s insurance claims is for water damage. Water damage can be caused by various factors, including burst pipes, appliance problems, and plumbing leaks. Experiencing a water loss can be frightening and overwhelming because you may not know where to even begin. The best thing you can do is stay calm and call in a professional right away.

The first step you immediately should follow is calling your insurance company to report the loss. Their job is to guide you through the entire process because they know it can be a challenging time. Then, they will communicate your coverage and even recommend water mitigation companies in your area. The next step you should make is choosing the right water mitigation company for your needs, like SERVPRO of Lafayette/Moraga/Orinda.

How can I locate a reputable mitigation company?

The technique of limiting or preventing the amount of water damage that occurs after a water loss is known as water mitigation. To restore your home, you need to hire a skilled mitigation company. Choose a reliable company that is licensed in its profession and has a track record of success.

What should you look for in a company that specializes in water mitigation?

You’ll want to make sure the company you choose fits specific requirements, just as you would with any other significant decision. Consider the following factors while making your decision:

  • Do they work with a wide range of insurance companies?
  • Are they licensed and insured?
  • Do they have IICRC certification?
  • Do they have a good standing with the BBB? (Better Business Bureau)
  • Do the staff have up-to-date certifications in their respective fields?
  • How many years of experience does the company have in water mitigation?

Don’t let a water damage event get the best of you. SERVPRO of Lafayette/Moraga/Orinda is ready to respond to your emergency. Emergency water mitigation services are available 24 hours a day, seven days a week. We have the personnel and equipment to deal with any sized disaster. Give us a call today at (925) 299-1323.

What You Should Always Throw Away After a Fire in Your Pleasant Hill Home

8/4/2021 (Permalink)

One of the most challenging aspects of a fire recovery is determining what can be saved and discarded. It’s heartbreaking to throw away sentimentally valuable goods, and it seems wasteful to toss food that has been exposed to smoke. The cost of restocking your pantry and refrigerator, on the other hand, is well worth avoiding the potential health effects of eating infected food! So follow our advice and throw away these four items after a fire, no questions asked, for your safety.

  1. Burned Clothing

It’s not always a good idea to clean and sanitize fabrics such as clothing and bedding after a fire. Chemicals found in smoke and soot can irritate the skin when they come into touch with it, and those chemicals can be inhaled if the items are worn or used.

  1. Cosmetics and Toiletries

Chemicals and minerals in your cosmetics and toiletries could be harmed by the fire’s intense heat, pollutants in the extinguishing water, and chemicals used by firemen to put out the fire. So even though the cosmetics may appear in good condition, it is safer to discard them.

  1. Medicine

Tremendous heat, smoke, soot, water, and chemicals used by firemen to extinguish the fire can all impact the potency of your medications.

  1. Food Items; Both Perishable and Non-Perishable

Food items such as cans and jars are frequently found in every home. Even if the food appears to be unharmed by the fire, the extreme heat within the cans or jars can activate bacteria. In addition, the water and chemicals used to put out the fire can contaminate the food in the home.

Who To Call for Fire Cleanup?

If your fire damage is sizable, you should call a fire restoration company like SERVPRO of Lafayette/Moraga/Orinda. We have the equipment and skills necessary to clear up any size fire. Cleaning smoke and soot stains, reducing flame and heat damage and returning your property to the way it was before the fire are all part of the process.

Call SERVPRO of Lafayette/Moraga/Orinda today if you need help deciding what to toss away and what can be saved after a house fire. After a fire, our restoration experts will clean up and repair your home. For a free estimate on fire damage restoration services, call (925) 299-1323.

Can You Save a Flood Damaged Carpet or Rug?

8/4/2021 (Permalink)

A carpet may be an expensive investment, so finding it in a destroyed state and thinking it needs to be replaced can be worrying. The age and quality of the carpet are important considerations in determining whether it must be replaced. Furthermore, understanding the sort of floodwater involved is critical in determining whether damaged carpet cleaning is possible. In the water damage restoration industry, we classify floodwater into three main categories.

Category 1: Clean Water

Clean water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

Category 2: Gray Water

Gray water is contaminated and could cause discomfort or health effects. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: “Black Water”

Black water is grossly contaminated and could cause severe health effects if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water form the toilet bowl with feces, or standing water that has begun to support microbial growth.

Because every water damage situation is unique, you won’t know for sure if or when your carpet and pad can be saved unless you have a professional restoration company assess the damage. Time can mean the difference between saving your carpet and saving money by not having to replace it. However, in some cases, carpet replacement is unavoidable due to the toxicity of the water that caused the damage.  

Although there are some DIY solutions for dealing with water damage, it’s better to leave it to the professionals. Professionals trained in water damage restoration have the appropriate knowledge, expertise, and equipment to work on your water-damaged property. You secure your safety and well-being by have an expert work on the damage. Doing it yourself, depending on the type of water, might be dangerous and lead to health effects. You put yourself at danger of developing health effects if you don’t have the necessary safety gear.  

If you experienced water damage and suspect your carpet has been damaged, give SERVPRO of Lafayette/Moraga/Orinda a call for a free inspection. Call us today at (925) 299-1323.

Can Water Intrusion Ruin Hardwood Floors in My Lafayette Home?

6/29/2021 (Permalink)

How to Save Your Hardwood Floors From Water Damage in Your Lafayette Home

Water and wood do not mix. Wood flooring is susceptible to moisture damage when there is a water loss in the home. Depending on the water source, any number of contaminants can erode the finish and potentially harm the wood. Therefore, to save hardwood that has been damaged by water, swift response time is critical.

Why are wood floors so quickly destroyed when a house floods?

When a property is flooded, the flooring is often the first to be damaged. The moisture that collects because the pooling is quickly absorbed by wood and carpet. When water lies on top of hardwood floors, the wood absorbs the water via its pores, producing warping and discoloration, which can be irreversible. A water damage restoration company in Lafayette is required to avoid significant damage. SERVPRO knows the value of speedy response times, which is why we react to callouts as quickly as possible.

What should I do when my hardwood floors are water damaged?

Call SERVPRO of Lafayette/Moraga/Orinda right away. Water or flood damage to your wood flooring an unexpected event that may be intimidating, distressing, and costly. Water damage causes immediate harm to the construction materials used to construct your home. If  not addressed quickly, the damage can be irreparable. SERVPRO offers emergency water damage drying and restoration services to prevent further damage to your beautiful wood flooring. With our wood floor drying technology, we can often save your hardwood floors after they have been damaged by water. It is critical to recognize the various sources of water and moisture damage to hardwood floors. Here are the top 5 types of hardwood floor moisture issues:

  1. Cupping: When moisture builds up in the hardwood, it expands on the sides and edges, causing the flooring to be uneven. As a result, the sides protrude and are not parallel to the wood's core. 
  2. Crowning: Due to moisture build-up, the wood boards are pressed together in the case of crowning. Depending on the quantity of moisture present, the form of physical damage could result in wooden planks sticking out of the wood, which can cause shrinking permanently. The sooner you find the source of the problem and dry up the floors, the less likely you are to have to replace the hardwood floors.
  3. Buckling: Buckling is an uncommon occurrence in which individual hardwood pieces detach from the subfloor and protrude. Extreme water damage, such as that caused by severe floods, is the most common cause of buckling. Because buckling is one of the most serious forms of physical damage, replacing the hardwood floors is your best bet for the future. 

What is the Water Damage Drying Process for Wooden Floors?

When SERVPRO's professional IICRC Certified project manager arrives at your house, they will analyze the water damage and devise a plan to save your hardwood flooring. The following are some of the assessments we conduct:

  • Identify the cause or source of your property's damage.
  • Using thermal imaging equipment to determine the course of the water through the property.
  • Identifying the areas of the property that have been impacted by water damage, such as ceilings, walls, floors, fixtures, mechanical damage, and so on.
  • Establish a strategy, such as how SERVPRO will dry your property and what specialist equipment (such as wood floor drying mats) will be used.

Why choose SERVPRO of Lafayette/Moraga/Orinda?

After a fire, smoke, or water damage disaster, SERVPRO of Lafayette/Moraga/Orinda specializes in cleaning and restoring of residential and commercial property. We are an IICRC-certified company with highly trained staff in property damage restoration. We believe in continual training at SERVPRO's corporate training facility to maintain regular IICRC-industry certifications, so you can rest certain that our team is up to date.

Got Water Damage? Call Us Today at (925) 299-1323.

After the Storm: How to Check Your Property for Damage

6/1/2021 (Permalink)

It is impossible to predict how much damage a storm may cause. Even if your home looks to have weathered the storm, a trip around your property may disclose hidden hazards that you would not have noticed otherwise. You will want to know where you stand what to do if you deal with a few missing shingles, shattered windows, or flooding in the basement.

In the event of a storm, here is a quick checklist of what to watch for damage.

1. Wind Damage

Check your windows for shattered glass, broken panes, or damaged frames up close and personal. Look for little holes or cracks in places you would not expect to see them. 

2. Roof Damage

Look for shingles that are loose or cracked. Unidentified black dots on an asphalt roof could signify storm damage. Check for any debris lodged beneath the shingles as well.

3. Clogged gutters

Heavy rains can pull down tree limbs, bringing leaves and small branches with them, which can clog your gutter. Look for any fragments stuck in the gutter or downspout.

4. Exterior Damage

Siding might rip, paint can flake, and stucco can come loose. A bad storm can damage even brick. Take a walk around your house and look for any damage that may have occurred. A storm's usual side effects include holes, breaks, and splits. Another indication is discoloration of the siding or brick. 

A storm's aftermath can be devastating. Following a storm, experienced storm damage restoration experts can assist you in repairing and restoring your home or building. Storm and flood damage restoration is a specialty of SERVPRO of Lafayette/Moraga/Orinda. We can scale our resources in the event of a large storm or flooding disaster. We have access to specialized equipment and personnel through a nationwide network of 1,650 Franchise and elite Disaster Recovery Teams strategically situated across the country.

Have Storm or Flood Damage? Call Us Today - (925) 299-1323

Storm Checklist for Your Orinda Home

6/1/2021 (Permalink)

It is a good idea to assess your property for storm damage and make sure you have the right equipment to protect your safety before and after a major storm. It is impossible to predict how much damage a storm may cause. Because you cannot escape mother nature, knowing what to do in the event of a natural disaster is critical. It pays to be prepared, so here are some pointers on how to get ready when a storm is on the way.

Inside Your Home

  • Make sure you have nonperishable food, medications, baby necessities, and pet food on hand.
  • Invest in bottled water. One gallon of water per person per day is recommended by the American Red Cross.
  • Examine emergency supplies, such as flashlights, battery-operated radios, extension cords, and emergency generators.
  • Purchase additional batteries.
  • Have extra cash on hand if you are unable to withdraw money from an ATM or bank due to a power outage.
  • Set your refrigerator to the coldest setting possible. This will keep food fresher for longer if the power goes out. Most food will stay frozen or fresh for up to 12 hours if the refrigerator is closed. 
  • Turn off and unplug any unnecessary electrical devices that could cause injury.
  • Have a first-aid kit on hand.
  • Keep a manual can opener on hand.
  • Keep important documents in a safe raised box, such as birth certificates and insurance paperwork.

Outside Your Home

  • Keep an eye out for downed electrical wires and keep away from them when going outside. 
  • Clear debris from trees that are not near power lines.
  • Fill up your car's gas tank.
  • Bring loose, light objects inside, such as yard furniture.
  • If you have a pool, switch off all pumps and filters and cover them in waterproof fabric to prevent storm water from damaging them. 

After the Storm

If a storm has damaged your home, call SERVPRO of Lafayette/Moraga/Orinda for help repairing and restoring your property. Our highly experienced workers can respond to storm or flood damage 24 hours a day, 7 days a week. If you have as storm-related emergency, call (925) 299-1323 to get your property restored to its pre-storm condition. 

Dryer Fire Prevention Tips: Do's and Don'ts for Your Lafayette Home

5/5/2021 (Permalink)

Avoiding a Dryer Fire in Your Lafayette Home

Dryer fires are one of the leading causes of fires reported each year. Dryer fires are much more common than many think. It’s essential to understand what causes dryer fires and how to prevent them from happening in your own home with so much at stake. Safeguard your home and follow the dryer dos and don’ts from the experts at SERVPRO of Lafayette/Moraga/Orinda.

DO: Clean the Lint Filter

Remember to clean the lint trap every time you unload the dryer. Before loading the next set of clothing, ensure the lint trap is completely cleared out to lower your fire risk. A clean lint filter enables the dryer to run more efficiently, making dryer your clothes faster while also hindering your machine from overheating.

DON’T: Dry Clothes without the Lint Filter

Without a lint trap in the dryer, it only allows for accidents to happen. The filter protects the dryer’s mechanics from collecting lint. If this defensive shield is absent, a buildup of lint in the ducts can quickly lead to a dryer vent fire. To lower your risk for potential fires, always use your dryer with the lint trap in its proper place.

DO: Inspect the Ducts Regularly

Blocked ducts commonly cause dryer fires. Ensure your dryer is running correctly, check your ducts monthly to make sure there are no blockages. If you notice any blockages, clean them out before turning on your dryer again. To clean your ducts, disconnect them, clear them out, and reconnect them. If you witness any damage to the venting system, call a professional to repair the issue.

DON’T: Overload the dryer

Loading too many wet clothes or bedding into a dryer can accumulate an excessive amount of lint. Because lint buildup hinders a dryer’s ability to ventilate, that can cause the machine to overheat and create a fire.

DO: Replace Outdated Ducts

Older ducts made of plastic or foil are prone to sagging, interfering with the machine’s proper functioning. Accordion-style ducts can trap lint in hard-to-reach spaces, increasing your risk of fire. To prevent this, replace your older ducts with newer models designed with industrial-strength metal.

DON’T: Leave the Dryer Running Unattended

Be sure to never go to sleep or leave the house while your dryer is running. If a fire breaks out, your ability to extinguish it or call emergency services right away can significantly impact the damage caused and can lead to the total loss of your home.

Despite our best efforts as homeowners, accidents still happen. If your home has been damaged by fire and smoke, call SERVPRO of Lafayette/Moraga/Orinda. Our residential fire and smoke damage restoration services can help get your life back to normal as quickly as possible. With the proper training, innovative equipment, and helpful guidance, our expert technicians will be with you every step of the way to get you back on your feet.