Recent Posts

Why SERVPRO is a Leader in the Restoration Industry

1/8/2020 (Permalink)

As leaders in the cleanup and restoration industry, you’ve probably seen or heard our national advertisements. Here at our local franchise we wanted to inform you about our best practices procedure to ensure that if disaster strikes, your business or home is in good capable hands.

Disasters involving water and mold are never easy to process and our goal is to make it easy on the clients to avoid any further frustration. In many cases, we inspect the damages and communicate our findings to all stakeholders by using an estimating software that is preferred by insurance companies due to its standardized pricing and fair approvals of estimates. This process can take days and we utilize this system to make sure that we gain your approval prior to proceeding with services. Disasters may arrive and destroy quickly. However, we at SERVPRO® like to take our time to assess the situation to do a good job in mitigation and restoration.


Here at SERVPRO® of Lafayette/Moraga/Orinda we are committed to giving our clients a positive experience.

Be safe and thank you for choosing SERVPRO®

Heavy Rainfall This Season, let SERVPRO Help!

1/3/2020 (Permalink)

Contra Costa County is getting hit with heavy rainfall this season. The month of December is on average the wettest season in the East Bay. However, we are not in the clear skies yet, as the rain will persist during the month of January. Therefore, I would like to discuss the process of contents or item restoration. When a storm hits your home, the devastation may leave numerous locations in need of restoration or repairing. That is why we also conduct organized and efficient pack-outs for all belongings in your property. This ensures a quicker remodeling process and protects your items from any potential damage from a coming storm or from on-site work. We take your belongings to our warehouse where we will cleanup and remove any water damaged using our Esporta IS4000. This machine can restore up to level 4 water damaged items. We remove any water and leave it to dry with our specialize heaters and dehumidifiers.

For any storm related situations, feel free to contact us and our service professionals will help you through the process.

SERVPRO® of Lafayette/Moraga/Orinda

(925) 299-1323

Happy New Year!

12/31/2019 (Permalink)

New Year, Same Promise.

2019 was a wonderful year for us here at SERVPRO® of Lafayette/Moraga/Orinda. We had tremendous growth and wonderful additions to our team this year. Next year, our goal is to show our appreciation by attending more community events and helping by donating our time and resources.

With a bigger team, we have the means to restore big commercial buildings in the new year and have already worked with many city projects around the bay area. 

As a leader in the restoration industry, it is our responsibility to show you that we are here and available anytime. Please feel free to ask us any questions or concerns at anytime. Always happy to help our LaMoraga community. Please have a safe and joyous new year!

Do's and Don'ts When Water Damages Your Home

12/2/2019 (Permalink)

Remains of an office that has been damaged by water. Pieces of ceiling on the right and a wet notebook on the left. Water damage at an office.

If you have the unfortunate experience of water damage from clean water, here are tips regarding what you should and should not do during a water leak or flood.

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible with by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

 DON’T:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

When you want a superb water removal service. Trust the trained technicians here at SERVPRO® of Lafayette/Moraga/Orinda. We work to get your home looking, "Like it never even happened."

 Call Us Anytime at (925) 299-1323

Choose SERVPRO®

12/2/2019 (Permalink)

SERVPRO logo on a large green container positioned to the right with trees and the sky to the left. The SERVPRO® Logo

Choosing a restoration company when a disaster strikes your home is a difficult choice to make. Trust is one of the biggest decision makers and we work hard to establish that trust to you and our communities. That is why we are operational 24 hours a day and 7 days a week, because disasters can strike anytime so we are always prepared. When fire, flood, or mold attacks your home, we at SERVPRO® of Lafayette/Moraga/Orinda restore by mitigating the damage created by unpredictable natural disasters. When it comes to these services, we want your office or home to look, “Like it never even happened.”

As a trusted leader in the restoration industry with more than 1300 Franchises Nationwide, 79 Large Loss Response Team, and a team of professionals who are highly trained and certified in IICRC (Institute of Inspection Cleaning and Restoration Certification). Which sets the standards for best practices in the cleaning and restoration industries.

Need Service?

Call us here at SERVPRO® of Lafayette/Moraga/Orinda. (925) 299-1323.

Gutter Cleaning Prevents Water Leaks

11/27/2019 (Permalink)

Water leaks are the worst. This rainy season make sure you’ve protected your home by cleaning your gutters. Here at SERVPRO® of Lafayette/Moraga/Orinda we know how devastating it can be to endure heavy water damage. Therefore, we would like to share with you steps on how to take control by reinforcing your drainage system.

What you'll need:

  • Ladder
  • Buckets or a tarp
  • Trowel or gutter scoop
  • Garden hose
  • Spray nozzle
  • Wire hooks
  • Work gloves or latex gloves
  • Gutter hardware

First thing you’d want to do is place the ladder squarely and safely on the floor. Then place a tarp or buckets underneath for collecting debris. Put on your latex gloves and then your work gloves to keep your hands dry. Afterwards, grab the debris you can clogging the gutters and throw them to the tarp below or place them in a bucket. The next step would be to use the garden hose with the spray nozzle attached to flush any remaining debris in the gutters. If you don’t see the same amount of water is releasing from the drain, it might mean that you have a clog. In this case you’d want to place the hose at full power from the bottom of your gutter to shoot water in the opposite direction.  The last thing would be to check the gutter and see if it is sloped correctly to remove the possibility of standing water.  

Taking these steps will assure that you have a nice clean flow of water when the rain falls.

If you need restoration services from a leader in the industry with nationwide support. Then call us at (925) 299-1323. Call us anytime!

We are available 24 hours a day, 7 days a week.

No Job Is Too Big For This Franchise

11/25/2019 (Permalink)

A white tent with a SERVPRO logo in the front and 1-800-SERVPRO on the side. Many SERVPRO trucks on the left. FASTER TO ANY SIZE DISASTER

SERVPRO® of Lafayette/Moraga/Orinda are leaders in the fire and water cleanup industry with nationwide support. Including 79 Large Loss Teams and about 1300 franchises of qualified mitigation and restoration professionals. With this massive network of corporate backing we have the resources to help you restore or mitigate damage no matter how big. During the fire season last October, I was tasked with installing 15 industrial sized air purifiers inside hospitals to mitigate the exposure of potentially harmful toxins released into the air by the fire. No job is too big or too small for this franchise and whatever disaster bring, we at SERVPRO make it our goal to have you satisfied and protected from any distress or harmful pollutants. 

Need restoration or mitigation services for your business office? Call us at (925) 299-1323. We are always available. 24 hours a day, 7 days a week.

The Rainy Season Begins. How to Prevent Water Damage.

11/22/2019 (Permalink)

Top of photo says, "Here to Help" and there is a SERVPRO professional copied 3x holding a flashlight under a crawl space. Here to Help

Winter is coming

I just learned that in California it can get cold enough that your pipes can freeze. This can lead to a very expensive accident if a pipe ruptures and leads water to seep in all over your home. Therefore, it is important to take preventative measures to ensure you will avoid unnecessary headaches. 

Check your pipes

Have them insulated by either surrounding them with either foam or any other insulator material. Use electrical tape to wrap the insulator around your pipe. For pipes that are hard to reach, use hot water to run through the pipes which assist in warming up the pipes.

Another preventative measure you can take is by caulking and sealing your windows in your home.

Inspect your home and count the windows around. Use a caulk gun, if you do not possess one go to your local hardware store and buy one. You could also ask a professional to determine which caulk you will need to seal your windows.  Consider as well, your timing of the project and the weather conditions. Caulk may take 24 hours to dry and a rainstorm could ruin your progress. Then make sure you clean and remove any old caulk before applying the new caulk. Smooth it out with a popsicle stick or plastic spoon. Then wait for 24 hours and your home becomes better insulated.

How long it has been since your roof was inspected?

I would advise hiring a professional to inspect your roof since it can be dangerous. Also, make sure your gutters are cleaned to remove any blockage of drainage due to excess gunk or leaves. 

There are many more preventative measures but taking these steps will secure your home a little more than just riding the season out.

For any professional restoration services, contact us here at (925) 299-1323

SERVPRO® of Lafayette/Moraga/Orinda

How We Make "Like it never even happened." Happen.

11/21/2019 (Permalink)

The Esporta Washing Machine in the center of a warehouse. Esporta iS4000

We use “Like it never even happened.” in our national advertising. This tagline explains how we like to do business. SERVPRO® franchise professionals can help return your home to preloss conditions in most cases. As a locally owned franchise in Lafayette/Moraga/Orinda our goal is to keep your contents/items in pristine condition after a catastrophe. That is why I would like to present our Esporta iS4000 Wash System.

The Esporta iS4000 is a premium washing machine. It is unlike any tradition commercial washing machine in the market due to its unique patented hydraulic spin system that keeps your items safe during the washing process. This machine has the power to restore items that have been damaged by water. From Category 1-3, which consists of minor unsanitary to the most unsanitary agents including harmful bacteria or fungi. It can even clean damage due to heavy smoke/soot or mold. Even delicate items such as leather and porcelain are protected.

Contact Us!

Do any of your items/contents need to be restored? Call us at (925) 299-1323 and one of our professionals will be happy to help!

Ten Things I Needed During a Power Outage

11/20/2019 (Permalink)

The number ten in big black bold font inside of a yellow circle background. Top Ten!

What I Needed During a Power Outage

October was full of unpredictable circumstances. The Kincade fire grew at an exponential rate and endangered our neighborhoods. PG&E had to take drastic precautionary measures by shutting off the power lines to around a million residents of both Sonoma, Napa, and Marin county. Fortunately, we had government support through a declaration of National Emergency which led to the dispatching of firefighters from neighboring cities, counties, and states. These brave people contained the fire and prevented major catastrophe.

The outage was an unfortunate circumstance and there were specific items that I wish I had in my possession to make the experience easier. The next time an outage occurs I want to be prepared and share with you the top ten essential items I needed during a power outage.

Top Ten List:

  1. First Aid Kit: Safety first!
  2. Powered Portable Charger(s): Cell phones or laptops are essential for daily living. Having a communication device during an emergency can be a lifesaver. Also, passing the time online when there is no power can make the process easier.
  3. Batteries: AA, AAA, or a backup battery are useful to power items that require them. Such as a flashlight or have in case you possess items that require batteries. Such as a flashlight, clocks, or radios.
  4. Flashlight: A flashlight is important for visibility at night. During a power outage, it can be difficult to move around. While I recommend having a LED flashlight, any normal light is useful to have.
  5. Gas: During the outage, many people had informed me that they were low on gas and therefore confined to their area until the power came back on or until someone can help them get to a gas station with power to be able to transfer gas back to their vehicles. Having a car filled with gas can also be essential for rapidly evacuating during an emergency.
  6. Cooler: The first thing I thought about during the outage was whether my food was going to spoil since our refrigerator was no longer running. Having a cooler could have erased this worry by transferring the food that would’ve spoiled without refrigeration. Of course, having a cooler alone won’t work in the preservation of your food.
  7. Manual Can opener: Can openers can be a huge aid when you need to open your non-perishable foods.
  8. Ice: This is the trickiest item on the list to have since a fire and outage are unpredictable. Ice does not have a long-life span as it melts easily and without refrigeration or a permanent cold environment, ice is a valuable resource that one needs to get an upper-hand when buying since it is the first thing to go at the grocery stores.
  9. Canned Food or Non-perishables: Being that food is a necessity for survival. Having food that does not perish without electricity can determine life or death. Well at least, that you don’t spend the days starving at least. Food includes: bars, nuts, candies, peanut butter, chips, beef jerky and much more.
  10. Bottled Water: The most important resource to have access to during a crisis. Preferably not stored in plastic but only if needed. Just make sure you don’t leave the bottles unattended in the car with sunlight directly hitting them.

Disclaimer:

This list is intended for short term emergencies and everyone has different needs therefore different priorities. That was my list of ten things I needed during the power outage. Hopefully, it helps. 

Brought to you by SERVPRO® of Lafayette/Moraga/Orinda